We are committed to making this platform accessible to as many users as possible.
We want as many people as possible to be able to use our platform.
For example, that means you should be able to:
- change colours, contrast levels and fonts with their browser extensions.
- zoom in up to 300% without the text spilling off the screen.
- navigate most of the website using just a keyboard.
- navigate most of the website using speech recognition software.
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We’ve also made the text as simple as possible to understand, and encourage platform admins to do the same when adding content.
AbilityNet has advice on making your device easier to use if you have a disability.
Text to speech
We do not provide a built-in text to speech player but this platform has been coded to support screen reading software. Visit AbilityNet for more information.
Navigation keys
This platform has been built to allow easy access using either the keyboard or mouse. Keyboard commands are as follows:
- Tab: move forwards through links/elements on any page.
- Shift Tab: move backwards through links/elements on any page.
- Return or space: Activate selected item on page.
Text size
If you would like to change the text size used throughout this platform, you can change the font size via your web browser’s menu:
- Chrome users: go to View > Zoom in
- Mozilla users: go to View > Zoom in
- Safari users: go to View > Zoom in
- Edge: go to View > Zoom in
- Internet Explorer 11 users: go to View > Text Size
| Keyboard shortcuts: | Windows | Mac |
| Zoom in | Cntrl and + | Cmd and + |
| Zoom out | Cntrl and - | Cmd and - |
| Default zoom level | Cntrl and 0 | Cmd and 0 |
How accessible this platform is
Specific acessibility considerations when using the platform:
- some of the helper tooltips need a larger clickable area. We’re working through these.
- you cannot modify the line height or spacing of text without a browser extension.
- we’re working through platform guides to make them more accessible, including transcripts.
Reporting accessibility problems with this platform
We’re always looking to improve the accessibility of this platform. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: support@madeopen.co.uk. Please paste the url and a description of the issue you’re having.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this platform’s accessibility
Made Open is committed to making its platform accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This platform is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Line spacing is not 2 times the size of the font. We currently have it set at 1.5 times. During user testing this was not an issue.
What we’re doing to improve accessibility
As part of our development process we have added checks to ensure accessibility standards have been adhered to.
As mentioned in the “How accessible this website is” section above, we are working through the remaining tooltips to increase the clickable area.
Preparation of this accessibility statement
This statement was prepared on 10th October 2022. It was last reviewed on 26th October 2022.
Our platform was last tested on 10th October 2022. The test was carried out by Geoff Muskett from Made Open Communications Ltd.
We used this approach to deciding on a sample of pages to test: testing pages involving the typical flow from registration to volunteering to an activity.
You can read the full accessibility test report on our WCAG status table.